annatreppiccione's Review of Bugibba, Crown Hotel Malta
18th Aug 2008
Overall Rating
- Value for money
- Board BasisNot supplied
- Accommodation
- Food
- Location
- Date of stay08/2008
- Tour OperatorNot supplied
- Customer Service
- Resort
Part of the staff was friendly and helpful, the swimming pool is nice. The towels in the room were changed every day. Good location.
Bad Points
Terrible breakfast in my opinion, after a couple of days we decided to avoid to have it in the hotel, I thought the breakfast room has an intense smell of what smelt like gas, which made me feel like the hotel could blow up any time.
The room was without natural light as the only small window opens on an internal corridor. The worse bed I had in my life, old mattress with springs coming out everywhere. We woke up with bites on the legs. We booked a double bed and the room was with 2 single beds and when we requested to change room we have been told that the hotel was fully booked. A couple of times we had to request toilet paper because the maid didn't leave any. The maid starts knocking at the door around 8.30 and then came back every hour until we finally were fed up and left the room.
General Comments
We spent 8 nights in the hotel. I wouldn't recommend it to anybody, I would have accepted the poor quality of the hotel if it wouldn't be for the bed.
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