Maison Du Monde Review

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londoncatherine's Review of Maison Du Monde

18th Aug 2008

Overall Rating

0 stars
  • Value for money
    1.5 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    185 Euros
  • Layout of shop
    0 stars
Good Points

Good-looking website.


Bad Points

The coffee tables I've been sent have all arrived smashed to pieces and all in all getting some help from customer services is impossible.


General Comments

I ordered a coffee table from Maison Du Monde which arrived smashed. I was offered 50 euros as compensation but chose to request a second table instead. I refused delivery of the second one - it was even more smashed than the first. The delivery guy refused to pick up the first smashed table (which I'm still storing at home) and when I called to complain I was told I'd be sent a third table and that they would ensure the delivery men would pick up the first smashed table. Yesterday I got a call asking me when I'd like them to pick up my two tables. I give up, I'm going to cancel my order for a full refund. What a waste of my time and money.

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