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- bootykid's review
| Selection of tickets available | 4.7/10   |
|---|---|
| Ease of ordering | 5.1/10 |
| Customer service | 2.1/10 |
| Overall rating | 2.3/10 |
By bootykid on 17th Aug 2008
| Event | concert |
|---|---|
| Selection of tickets available | 0/10 |
| Ease of ordering | 0/10 |
| Customer service | 0/10 |
| Booking fee | High |
| Overall value | 0/10 |
 bootykid's recommendation | |
I paid seatwave £177 for two tickets to a concert in Manchester talking place on 6th June 2008. The tickets never arrived even though customer services assured me I'd have them in time for the show.
When I requested a refund I was informed that as they had dispatched the tickets to me via recorded delivery they could not offer me a refund. They stopped responding to my emails so I contacted my credit card companies fraud department who after looking into the situation refunded the full amount onto my credit card. I have not heard from Seatwave since and would advise anyone purchasing tickets to stay away from this company.
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