DFS Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 1 rating and 33 reviews

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allabarra's Review of DFS

17th Aug 2008

Overall Rating

2 stars
  • Value for money
    1 stars
  • Quality of service
    3 stars
  • Goods purchased & cost
    2800
  • Layout of shop
    2 stars
Good Points

Have found the general attitude of the manager to be very good, especially considering the amount of problems we have had. After more than 15 months of problems, we are currently being offered either yet another repair or a refund.


Bad Points

To be fair, I feel that the quality of the sofas (and we bought the top of the range leather) is not as good as advertised. After several problems with three different sofas, the manager has always insisted that they have never had any problems.


General Comments

Although I weigh a little over 15 stone I would not have expected the infill of 3 different DFS sofas to collapse so quickly. The latest one seemed to fail within 10 minutes. I have previously bought cheap sofas that have been far superior and have lasted for many years. I have basically concluded that the product is probably reasonable if the user weighs less than 11 stones.

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