bid-up.tv Review

Overall Rating

I received my initial order easily and quickly.

I experienced their "customer service" with my next order and it was not good.

I was quite taken with the concept and decided to try it out. As stated my first go was uneventful. I then had a second go. Four pillows £7.99 easy enough? No. I received a call to confirm my order then the operator started a spiel about "free offers" I explained I wasn't interested but to no avail her voice didn't stop so I politely told her I had to go and hung up. I received a further call 2 hours later to say there had been a problem with my order, it further transpired that the first operator had noted on my record that I had terminated the call. So my conclusion is that yes the overall concept is ok and if the reassurance given on TV that your order could not be easier and that you would not be subjected to further sales pitches by phone was true then everyone would be happy. Buyer beware. Oh and I did try to e-mail my concerns to them but received a message saying that the site I was trying to access may have some problems.