O2 Review

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O2 go to www.o2.co.uk
2.2 stars
Average rating for this product is: 2.2 out of 5

From 4 ratings and 309 reviews

Thumb down 35% of users recommend this product

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cmcnunes's Review of O2 Mobile Phone Network

16th Aug 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Signal Coverage
    5 stars
  • Time with Network
    0 - 6 Months
  • Customer Service
    0.5 stars
Good Points

n/a


Bad Points

Difficult to purchase from their website if you`re not an existing customer.
Very difficult to understand bill`s details.


General Comments

I had a SIMplicity card contract with O2, which was a Sim card you can only buy online and use in any unlocked mobile and for which you are supposed to pay only £15 a month for free unlimited calls and texts between O2 numbers plus an allowance of 400 minutes call and 200 texts for any UK number.
What happened was, that my first bill was nearly £20 and from then all the following bills were rising every month.
When checking bills (you can only do it online), everything was too confused to understand.
So confused that even today I still don`t know what I was charged for, and they don`t send you a paper bill when you ask for one.
But before, when I was ordering I had too much problems to confirm the purchase because they did not accepted Solo cards.

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