MBNA Gold Card Review

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MBNA Gold Card
1.5 stars
Average rating for this product is: 1.5 out of 5

From 1 rating and 10 reviews

Thumb down 20% of users recommend this product

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greg2008's Review of MBNA Gold Card

15th Aug 2008

Overall Rating

5 stars
  • Value for money
    5 stars
  • Loyalty scheme
    No
  • Used card for
    1 year and over
  • Customer service
    5 stars
Good Points

Customer service is superb. They've never been anything but friendly and efficient.


Bad Points

None that I can think of.


General Comments

I've had an MBNA gold credit card for about 5 years and I can't complain about anything. I've had my details stolen twice now, once abroad, and they were just excellent to deal with. They are always professional, efficient and friendly. There's a human touch to their customer service.
I see a lot of people complaining about the way they act when they miss payments or get into debt. The only thing I have to say to that is: Who's fault is it in the first place? Don't use a damn credit card if you don't have the money to pay it off. It's not a particularly hard concept to grasp. How do you expect a company to act when you owe them money?

As for the interest rate, perhaps it's different in the States, but MBNA Europe are very competitive.

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