Tutti Bambini Jake Cot Bed Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

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fb42000's Review of Tutti Bambini Jake Cot Bed

14th Aug 2008

Overall Rating

0 stars
  • Value for money
    1.5 stars
Good Points

Sebastian Roomset + Mattress
The one part of the furniture package they did deliver looks OK, but;


General Comments

Payment taken early July upon order, they phoned early august to confirm complete delivery mid august - only part of order turned up on delivery (a cotbed which was part of a complete room set and mattress)Contacted them several times to be told different delivery dates for rest of furniture - now looking like October delivery for the second part of roomset although still not confident and no exact date can be said. Delivery dates seem to be beyond them, they appear not to know when they can provide the products they have already debited payment for.

Overall, I feel I received very poor customer service - did not receive any return phone calls, different people gave me different answers, could not find my order on their system (even though you would imagine Order No 300 would be fairly simple to find?)

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