Haven Holidays, Kiln Park Review

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2.1 stars
Average rating for this product is: 2.1 out of 5

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masalira's Review of Haven Holidays, Kiln Park

14th Aug 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
Good Points

Beach was clean, Tenby itself was quaint along with other little coves along the shore.


Bad Points

The staff were unhelpful, the super pitches were not so super, they flooded constantly and we didn't get much help from from site staff to help clear up. Management were rude. The showers were full of mildew and a lot of the time very dirty. The toilets were always half closed due to "invisible" cleaners. Gents toilet taps didn't work. The teenagers club was in the same room as the 5-11's.


General Comments

The tenting field was transformed into a pond for the seagulls to swim on, and was more suited to a 4x4 rally field rather than a camping site. I feel sorry for the reception staff as they are used as scapegoats for the inadequacies of the management who are quite prepared to pass the blame onto them without any regard for their feelings. If the weather had been a bit better it may have been a better week, but there was not many activities for the kids to join in when it was wet, if they were over 7 they were stuck for things to do. I have been to other haven sites and had fantastic holidays but this was a massive let down for a so called "premier site"

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