Elenite, Royal Park Hotel Review

Overall Rating

There were some good points to the holiday "the barbecue was lovely" if don't mind wasps flying around you, the a la carte restaurant was the best place to eat. Although at both of which we had to queue for about 30 mins to an hour to get a table. The drinks were not watered down, and we didn't mind paying 5 lev to have waitress service to avoid the queues.

The food was out biggest problem, for the 1st 12 days of our holiday the choice was VERY poor, two maybe three choices of meat, chips, dry pasta or boiled rice were the main choices, and potatoes was very rare. We had burgers with cheese in for 4 sittings - three of which was in a row. And chicken filled with cheese and ham 9 sittings! The food was also cold, again there were queues but with the right timing that can be overcome. As long as we could find a clean table and cutlery, again a mission in itself, a coffee cup in the mornings almost caused rows between guests.
The next biggest problem, wasps. I have never seen anything like it in my life, my family and I went to a different resort in Bulgaria last year and must have seen 6 wasps in the whole two weeks, at the Royal Part there was more like 600 of them, mainly around the pool side bar, but also at the Barbie, on the beach, everywhere. For some people this may not be such a big problem, for us it was impossible and FC rep said, 'you should have been here last year,' not helpful at all.

My family of 4 have just returned from this hotel, never again. I can safely say I have never left a review on a hotel no matter how many little problems we have had, however, this holiday was the worse we have ever been on.
After reading the reviews before we left (I even emailed first choice who confirmed there was no problem with towels and food) I had an open mind, a holiday is what you make it after all.
I do have to say for the last two days there was a massive improvement in the food, managers of hotel, first choice and a mass sacking of staff lead to the improvement, however that was too late for us, 2 very very long weeks were ruined.
All I can say is if you can, go anywhere rather than here, I have photos to prove everything I am saying and I will of course be taking this up with the tour operator, but, it won't get us a good holiday. If you want one, I recommend avoiding this hotel. A very upsetting experience, with a review like this I can't really explain how upsetting the while experience was for the whole family, we were devastated and would have happily come home early if we could have - such a shame.