Printer Inks, www.printerinks.com Review

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0.3 stars
Average rating for this product is: 0.3 out of 5

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Guest's Review of Printer Inks, www.printerinks.com

14th Aug 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Longevity
    0 stars
  • Quality Of Print
    0 stars
Good Points

None


Bad Points

Did not receive goods
Did not receive refund yet
Found them to be difficult to contact by phone


General Comments

I ordered a printer ribbon on 3 July 2008 which I never received. I tried e-mailing and phoning and eventually got through to customer services where an employee acknowledged that the goods had not been delivered and had ended up back in their warehouse. She promised to arrange for a credit to go back on my credit card but this has still not happened as of yet.

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Members' Comments onGuest's Review

  • Printerinks Rank: Corporal on 15th Aug 2009

    Dear Customer,

    We appreciate your custom and although we pride ourselves on the quality of our products and exceptional customer services, we have witnessed a massive surge in the demand for our products which may have resulted in the delay in answering to your query. I would like to apologise for the inconvenience caused and would like to assure you of a much better service and response time given the dynamics of maintaining a massive range of products that we source from hundreds of suppliers to give you the best rates available.

    I would urge you to call our Customer Services team between 9:00 AM and 5:00 PM Monday to Friday to help assist you with this issue.

    Sincerely

    PrinterInks Team