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| Quality of service | 1.8/10 |
|---|---|
| Layout of shop | 4.1/10 |
| Value for Money | 2.1/10 |
| Reviewer Rating | 1.5/10 |
| Overall Rating | 1.5/10 |
By Guest. on 13th Aug 2008
| Goods purchased & cost | Not Set! Not Set! |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
None
Staff, slow service and no support
I purchased my wife's wedding and engagement rings from Ernest Jones - Big mistake.
Lots of trouble all the way through. The diamond we looked and purchased did not appear to be the same one that we got back after it had been sent to be resized.
Then after 18 months a small diamond shattered and they have said they cannot fix the ring.
How a decent quality diamond shatters I don't know.
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