Saga Home Insurance Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

From 0 ratings and 15 reviews

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rhiannonjane's Review of Saga Home Insurance

12th Aug 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Type of Cover
    Not supplied
  • Have you made a claim
    Yes
  • Customer Service
    0 stars
Good Points

None.


Bad Points

No one to one point of contact at Saga - just different call centre staff every time contacted.


General Comments

I would strongly advise against home insurance with Saga. After a storm last week and flooding in our home Saga instructed Asprea to deal with our claim. They sent two workmen 2 days later to do emergency repairs to make the roof watertight. The workmen were here 5 minutes and advised it wasn't and insurance 'job' and left us 'high and WET' and did not attempt any repair. 7 days and many downpours later we are still mopping and trying desperately to get repair done ourselves. How they could make such an assessment by just giving it a cursory look I do not know. We insured with Saga thinking they would be reliable for us older less able folk. Apalling.

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