Icelandair Review

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3.7 stars
Average rating for this product is: 3.7 out of 5

From 0 ratings and 5 reviews

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gslack's Review of Icelandair

12th Aug 2008

Overall Rating

3 stars
  • Value for money
    2.5 stars
  • Flight From - To
    London to Iceland
  • Flight on time?
    3 stars
  • Comfort on flight
    2 stars
  • Flight Date
    08/2008
  • Ticket class
    Economy
  • Customer service
    3 stars
  • Quality of food
    2 stars
Good Points

Fast check-in.


Bad Points

Abrupt staff.


General Comments

There's not a lot of choice when it comes to flying to Iceland.
As a result, even though Iceland Air is a regular operator and not a cut price one they still charge you for a beer on the plane. They wanted to charge me £20 for my golf clubs at check-in even though there was no mention of it on their website. Eventually, it appeared that my clubs took us over the free baggage allowance by 3 kgs and that's why they wanted to charge me! Why didn't they say that in the first place? Seemed a bit petty really, as we had no hand luggage to speak of.

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