Zavvi www.zavvi.co.uk Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 15 reviews

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Guest's Review of Zavvi www.zavvi.co.uk

12th Aug 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    Still waiting
  • Quality of website
    0 stars
  • Goods purchased & cost
    DVD £34.99
  • Customer Service
    0 stars

I ordered Only Fools and Horses complete series 1-7, the website said that it was 'usually dispatched within 24 hours', i read a notice that Zavvi posted on their site saying that orders were delayed due to the high volume of orders that they recieved during their sale, so i waited. 2 weeks later i contacted Zavvi using their online enquiry form asking where my order was, 2 days later, i recieved an email saying that there was a problem with their ordering system and my order had not even been recieved, despite the order status saying 'processing'. Zavvi cancelled the order and said that they could not put the order through again. I will never order from there again and i would advise potential customers not to either.

Absolutely shocking!!

Don't be fooled by the cheap prices and stick with the established online stores such as Play.com and Amazon.

I only put 'still waiting' on the delivery because there is not an option for 'order not recieved and cancelled without first consulting me'.

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