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- Ignac's review
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| Customer Service | 0.7/10   |
|---|---|
| Features | 2.8/10 |
| Value for Money | 1.7/10 |
| Reviewer Rating | 1/10 |
| Overall Rating | 1.1/10 |
By Ignac on 11th Aug 2008
| Time Service Used | Less than a Week |
|---|---|
| Customer Service | 1/10 |
| Features | 5/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
 Ignac's recommendation | |
Installation was quick, efficient and professional.
The receiver went out after 3 days, I kept getting error 761 which means insert your access card. The card is already in. I called direct TV which it was prompt to answer my call but not to solve my problem. If the equipment goes bad after three days and they start saying that they will charge me $20 for a new access card and $450 for a new receiver after 3 days something is very wrong.
Yes they FedEx me the new access card and the new receiver, but been a new customer you will think they would send the same tech to solve the problem and deliver the new equipment. Cable might charge more but at least they solve the problem quicker, maybe I should gone with Dishnetwork.
I am think of canceling since they can't deliver their product.
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