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- First Choice
- Guest.'s review
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Picture courtesy of Dr Dr....
| Customer Service | 3.2/10   |
|---|---|
| Value for Money | 3.4/10 |
| Reviewer Rating | 2.9/10 |
| Overall Rating | 3.1/10 |
By Guest. on 11th Aug 2008
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 0/10 |
| Value for money | 3/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
First choice staff are nice people to talk to when booking the holiday. The excursions were good though.
Once they have your money after sales service is rubbish, unhelpful, did not seem to care, didn't call back, didn't sort out anything, unhelpful reps on site.
The hotel in Morrocco we stayed at had no air conditioning even though it was hot. We were informed it was 4 star and did have it. No bed sheets available, poor room service, few pots and pans to say it was self catering for 4 people, only few knives, one fork, no plates, 2 cups and dirty etc. Will not book with first choice again if I can help it. We stayed over night in Marrakesh in a three star hotel we booked ourselves, it was much better class than the one booked for us by first choice. A 3 star ten times better than a 4 star...how bizzare.
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