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- loobiescoo's review
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Picture courtesy of Leah.
| Quality of service | 1.2/10   |
|---|---|
| Layout of shop | 2.7/10 |
| Value for Money | 1.5/10 |
| Overall rating | 1/10 |
By loobiescoo
on 10th Aug 2008
| Goods purchased & cost | contract phone |
|---|---|
| Quality of service | 0/10 |
| Layout of shop | 7/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 loobiescoo's recommendation | |
None
They just want a sale.
My son who was a student with no income was able to by a contact. Having realised in a panic what he had done, he returned the next day to cancel the contract within the 14 day cooling of period. He was told he would have to come back when the manager was in the store as he was away training at another store. My son returned to the store 7 times withing the 14 days and was told the same thing. Having come home from holidays I took the phone back, and was then told he had exceeded the 14 day cooling off period and they would no longer be able to take the phone back. My son now has a bill for over 400 pounds for a phone he has never used. The staff at our local store didnt seem to care less. I feel they pretend they are looking into it when they have no intention of doing so.
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