San Antonio, Playa Bella Apartments Review

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3.4 stars
Average rating for this product is: 3.4 out of 5

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jane61's Review of San Antonio, Playa Bella Apartments Ibiza

7th Aug 2008

Overall Rating

4 stars
  • Value for money
    4 stars
  • Board Basis
    Self catering
  • Accommodation
    4 stars
  • Food
    3.5 stars
  • Location
    4 stars
  • Date of stay
    07/08
  • Tour Operator
    Thomas Cook
  • Customer Service
    4 stars
  • Resort
    4 stars
Good Points

Staff at Playa Bella Apartments very very good. Continuously cleaning the apartments and surrounding areas. Reception very helpful. Restaurant and bar staff efficient. Entertainment excellent. Even security at night gives you piece of mind.


Bad Points

Staff fighting a losing battle trying to keep the apartments clean. Especially around the pool area. Holidaymakers just put their cigarettes out on the floor around their sunbeds and just leave their rubbish at the end of the day. Perhaps supply of ash trays and more bins may help.


General Comments

Playa Bella Apartments is a lovely place to stay. Just some holiday makers have that lack of respect. Staff are very very good. Continuously cleaning the apartments and surrounding areas. Reception very helpful. Restaurant and bar staff efficient. Entertainment excellent. Even security at night gives you piece of mind.

Booked with Thomas Cook, I thought the rep was not at all helpful with us.
I lost my luggage for the first two days of the holiday and I got more help from the receptionist, she telephoned the airport for me twice to try to locate it. It seemed the rep couldn't care less. Appeared more interested in getting people on trips! No clothes for two days, no compensation offered either!

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