Makro Cash and Carry Review

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Makro Cash and Carry
3 stars
Average rating for this product is: 3 out of 5

From 3 ratings and 9 reviews

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Guest's Review of Makro Cash and Carry

5th Aug 2008

Overall Rating

1 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    TV £1057
  • Layout of shop
    5 stars
Good Points

For cans of coke etc they are great!


Bad Points

I got a 55" Sony projection TV from Makro (Belfast) under 1 Yr ago that cost £1057, This morning I woke up to a non working TV and noticed that a light on the front of the unit was flashing that indicated the bulb was finished.
I first took the bulb out and brought it back to Makro, only to find they needed the full unit before they could do anything.
After returning the 55 miles round trip I took the TV back again only to find that it may take 2 Wks to fix! I said that was not acceptable and would like my money back to which they replied NO!
I just wanted to let everyone know what how Makro's return policy works. From now on I will be sticking with the bigger stores that inc delivery and pick up returns in there price.


General Comments

For cans of coke etc they are great!
However, I got a 55" Sony projection TV from Makro (Belfast) under 1 Yr ago that cost £1057, This morning I woke up to a non working TV and noticed that a light on the front of the unit was flashing that indicated the bulb was finished.
I first took the bulb out and brought it back to Makro, only to find they needed the full unit before they could do anything.
After returning the 55 miles round trip I took the TV back again only to find that it may take 2 Wks to fix! I said that was not acceptable and would like my money back to which they replied NO!
I just wanted to let everyone know what how Makro's return policy works. From now on I will be sticking with the bigger stores that inc delivery and pick up returns in there price.

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Members' Comments onGuest's Review

  • cookiemuffin on 1st Jan 2009

    I disagree with this review because...why on earth would you be entitled to a full refund?! You have had the use of this product, presumably for several months! They offered to repair it within 2 weeks - perfectly reasonable in my opinion.

    My experience with Makro has been entirely different - they even offer to 'loan' you a TV of similar specification whilst your TV is being repaired. What other retailer does this?