Woven Ground www.wovenground.co.uk Review

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3 stars
Average rating for this product is: 3 out of 5

From 1 rating and 16 reviews

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Kinnoull's Review of Woven Ground www.wovenground.co.uk

4th Aug 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    On time
  • Quality of website
    0 stars
  • Goods purchased & cost
    Rug
  • Customer Service
    0 stars
Good Points

When you are ordering this company is very communicative and helpful. Very speedy at taking payment.


Bad Points

Seemed uncommunicative and unhelpful when I wished to criticise, query, return the item or collect a refund. Sticklers for their "Terms and Conditions" so read them very carefully.


General Comments

The colour of the rug delivered to me from Woven Ground bore no resemblance at all to the one I saw on the website so if one makes the mistake of ordering on the basis of a picture one has to suffer the consequence of a huge collection fee. I have learned the valuable lesson that the buyer is better off going to a shop and in hindsight I found the prices no keener than those in Selfridges.

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