Guest's Review of Always the Bridesmaid, Chester
4th Aug 2008
Overall Rating
- Value for money
Seemed very interested when initially looking for dresses.
General Comments
The dresses after several fittings were the wrong length much to one bridesmaid's embarrassment as the dress didn't even touch her knees. I felt the quality of the dresses was very poor with the detail falling of throughout the day. My mum also bought her outfit from here and again after several fittings the outfit did not feel right on the day.
I experienced poor after sales service as it took weeks to get them to deal with my complaint. Very different service to the one we got when booking the dresses.
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Members' Comments onGuest's Review
carolinebeard on 6th Aug 2008
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After reading the review I have no idea who wrote this and have no complaint on file to verify any of the comments made. If the writer cares to contact me I would very much like to discuss the matter further. Customer service is paramount to our success as a business.
Thankyou, Caroline