Matki Showering - www.matki.co.uk Review

Matki Showering - www.matki.co.uk
★★★★★
4.6
90.0% of users recommend this
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Guest's review of Matki Showering - www.matki.co.uk

“Matki Showering - A several week delay and multi...”

★☆☆☆☆

written by on 02/08/2008

Good Points
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Bad Points
Is Matki quality control as good as Matki's reputation for quality?

General Comments

Matki Showering - A several week delay and multi hassle in a complete bathroom refurbishment caused by supposed quality manufacturers. In my case both Ideal Standard and Matki let me down.

First Matki shower tray arrived with a mould defect - a raised line running around the circumference of the tray. This after a job delayed for six weeks waiting for the tray. Replacement arrived the next week - with same fault. Third tray, advised as being made specially and pre-checked (is that not what quality control does?) arrived with a different fault. This third tray had marks consistent with the protective shrink wrap being applied when glazing not fully cured - frustration and continued delays left no choice but to have fitted - thankfully the work was a supply and fit as anyone engaging a separate contractor would see their cost mounting up - although anger and frustration takes over - And there is more! - One of the glass panels came out the box scratched and replacement is being awaited. We are now into week four for a one week job - Thank you Matki.

To compound my bathroom problem using great British manufacturers who want us to support them - delays added to by Ideal Standard who did not include the template for the work top sink cutting, preventing fitting and also missed out feed pipes and flushing unit from the W.C. unit packing.

  • 7,500

    Goods purchased & cost

  • Still waiting

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