Zoom Airlines Review
Watch this item
From 5 ratings and 105 reviews
47% of users recommend this product
Guest's Review of Zoom Airlines
2nd Aug 2008
Overall Rating
- Value for money

- Flight From - Tocanada to england
- Flight on time?

- Comfort on flight

- Flight Date06 08
- Ticket classEconomy
- Customer service

- Quality of food

There are only two positive things about this airline: they are inexpensive, and they get you to your destination.
General Comments
I was traveling from Vancouver to London, and at the last minute my flight departure time was changed to an hour later, making my connection in London very tight. I decided to take my luggage carry on, which I first got approved by Zoom head offices in Ottawa. I showed up at the airport with 8 kilos in total, no liquids at all. I was told the maximum carry on weight is 5kg and there was nothing they could do. I explained I talked to the Ottawa office and they said it didn't matter. I asked to speak to the manager, I was told he was away and wasn't coming back for a while. I aksed if there was any exception they could do, considering it was their fault my connection was so tight. They said no and proceeded to grab my bag from me and check it. I asked them to please call someone to confirm and they asked me to leave the desk.
When i got on the plane, more than half of the seats were empty, and the overhead compartments were almost completely empty. They could have made an exception based on my situation, but they didn't even listen. The customer service I experienced was appalling and one of the worst I have seen in Canada. I would not reccommend this airline to anyone.
Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.
Guest's review has yet to be rated - Be the first!
Web Links
-
Cheap flights to Spain, France, Germany, Italy and more - easyJet
Welcome to easyJet.com, the best place to book your cheap flights online. With low cost flights across many top European destinations you're bound to pick up a deal that fits your budget.
www.easyjet.com -
Ryanair - Book Cheap Flights to Europe - Cheap Flights from Great
Ryanair offer cheap flights to Europe. Choose from over 145 European destinations. Book your cheap flight from Great Britain today on Ryanair.com ... Ryanair.com - The Low Fares Airline,
www.ryanair.com -
Cheap Flights | Book Flights Online | Jet2.com
Book cheap flights with Jet2.com the low cost airline to European destinations including Spain,Canary Islands, France, Germany, Cyprus, Crete and Italy. ... Cheap flights to Alicante
www.jet2.com -
bmibaby the low cost airline with tiny fares - cheap flights, hotels,
cheap flights at bmibaby.com, the low cost airline with tiny fares provides cheap flights and an online booking service to holiday and business destinations in Europe. ... Get out there, ... book a flight
www.bmibaby.com -
Flybe | Cheap flights & budget flights
Europe's largest independent regional airline carrier. Named 'Regional Airline of the Year 2009'. Operating throughout the UK, Ireland and Europe. ... Unlike other cheap flights, you can opt for
www.flybe.com -
Cheap Tickets for Flights. Book cheap tickets and hotels.
; GDS airfare databases updated continuously. Site updated Monday, December 07, 2009 ... Round Trip One Way Multiple Destinations ... From: find city/airport
www.ticketspinner.com -
Europe's low cost flights search & booking engine
Find and Book Cheap Flights in Europe - All Routes and low fare Airlines on just one interactive page! ... flylc: cheap flights search & booking engine ... European low cost airlines list
www.flylc.com -
Book Low Cost Flights Today | Search For Cheap Flights With Ease
Find and book cheap flights to destinations all over the World with FlightsNetwork. ... Flights Network
www.flightsnetwork.co.uk -
Lowcost - who flies where?
In our database a "low cost" airline is NOT necessarily the cheapest for your chosen route. Normal scheduled airlines ... Many low cost airlines won't send us their schedules of low cost flights.
www.lowcost.com -
Ultra-low-cost flights on Virgin Blue agenda-27/02/2007-Perth-Flight
Australian low-cost airline Virgin Blue has selected the Boeing 777-300ER over the Airbus A340 for its new long-haul operation, as it ponders the creation of an "ultra-low-cost" domestic operation.
www.flightglobal.com




Share this page: