Computer Planet www.computerplanet.co.uk Review

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★★★★☆
3.7
From 248 reviews
70.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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justwantafairdeal's review of Computer Planet www.computerplanet.co.uk

“I imagine they must get some working PC's out but it...”

☆☆☆☆☆

written by justwantafairdeal on 31/07/2008

Good Points
Least expensive at the time by around £20 on a £750 base unit

Bad Points
6weeks to take delivery and then it only worked for 20 minutes! constant blue screens. I experienced dreadful customer service, absolutely diabolical support.

General Comments
I imagine they must get some working PC's out but it certainly wasn't mine. It took six weeks to deliver (and lasted 20 minutes!). They may be the least expensive but I feel I didn't even get what I paid for. My base unit hasn't worked since I received it and they seem to have dragged out the support and excuses ever since. I've spent more time re-installing and patching than I've ever had it working and it still doesn't work. Get your machine somewhere with a better reputation.

  • dual core base unit

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Quality of website

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Computerplanet's Response to justwantafairdeal's Review

Written on: 03/08/2008

Please can you let me know your order number so I can look into this and resolve any issues.

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Thoja21's Response to justwantafairdeal's Review

Written on: 06/08/2009

computerplanet wrote:
<br/>"I've still not heard from you regarding your order number? Please could you let me know this so I can look into the problem with your PC and order."
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<br/>Looks like computerplanet staff search review sites like these and post comments (very similar to the ones above)... one person did post their order number and said that nothing happened.... why the bad service???

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Computerplanet's Response to justwantafairdeal's Review

Written on: 23/07/2009

I've still not heard from you regarding your order number? Please could you let me know this so I can look into the problem with your PC and order.

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