Abbey National Telephone Banking Review

Watch this item
0.5 stars
Average rating for this product is: 0.5 out of 5

From 2 ratings and 26 reviews

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


stevic's Review of Abbey National Telephone Banking

31st Jul 2008

Overall Rating

0.5 stars
    • Customer Service
      0.5 stars

    The customer service seems to have no idea of the service operated by Abbey, I spent a good ten minutes trying to explain to an 'Abbey adviser' the details and working of Abbey's own automated 'Payment' system.
    The adviser quickly loses track of any information you're trying to pass on, the advisers seem to be locked into a very narrow channel of thought and any advice gives should be viewed with a very weary frown.
    I've used Abbey for many happy years, at one time customer service was first class.

    Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
    If you disagree with a review then please let us know by writing a review of your own or adding a comment.

    Tweet This Review

    stevic's review has yet to be rated - Be the first!

    How helpful did you find this review?


    LenderAccountDescriptionInterestAEROverdraft  
    Overdraft RateOverdraft Limit
    Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
    Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
    NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a