Written on: 31/07/2008 by IOM (2 reviews written)
Bad Points
Hidden charges.
General Comments
I used the Marks and Spencer Travel Money service for the first time 13th July 2008. The rate I got was slightly lower than xe.com and even the post office, but I accepted it, as I believed that was to cover them for there being no commission charges. I paid by debit card, but found out a few days later that the transaction went through my bank with a charge. M&S must know that banks charge but never thought to tell anyone. I found it really irritating as the store I used had an ATM, and if I'd known I would have paid in cash to avoid any charges.
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