Marks and Spencer Travel Money Review

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Marks and Spencer Travel Money
3.9 stars
Average rating for this product is: 3.9 out of 5

From 0 ratings and 7 reviews

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IOM's Review of Marks and Spencer Travel Money

31st Jul 2008

Overall Rating

1 stars
  • Value for money
    1 stars
  • Speed of service
    0.5 stars
  • Type of customer
    Personal
  • Customer Service
    1 stars
Bad Points

Hidden charges.


General Comments

I used the Marks and Spencer Travel Money service for the first time 13th July 2008. The rate I got was slightly lower than xe.com and even the post office, but I accepted it, as I believed that was to cover them for there being no commission charges. I paid by debit card, but found out a few days later that the transaction went through my bank with a charge. M&S must know that banks charge but never thought to tell anyone. I found it really irritating as the store I used had an ATM, and if I'd known I would have paid in cash to avoid any charges.

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