rebeccaharrison's Review of Ebookers www.ebookers.com
31st Jul 2008
Overall Rating
- Value for money
- Ease Of Navigation
None.
Bad Points
Bad customer service.
General Comments
I cancelled a flight in November 2007 with Ebookers, I have phoned them on 7 different occasions for my refund of taxes which I believe I am entitled to. Each time I speak to a sales adviser they promise me I will receive this within 7 - 14 days, I have also emailed them requesting a refund. Now its the 31/07/2008 and I am still awaiting the refund, thats what I call very bad and unprofessional service. I advised people to say clear from this company.
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