McCulloch Tivoli 63 Petrol Hedge Cutter Review

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McCulloch Tivoli 63 Petrol Hedge Cutter
1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 11 reviews

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Hedge's Review of McCulloch Tivoli 63 Petrol Hedge Cutter Hedge Trimmer

29th Jul 2008

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

None - see below


Bad Points

Plenty - see below


General Comments

I live in France and bought the McCulloch Tivoli hedge cutter in the UK. When I returned home I had great difficulty starting it. Eventually I got it going but it ran just for 5 minutes and was then impossible to restart. I sought help from Husqvarna UK who took 24 days to answer my email messages and then said it was not their problem under the guarantee. I put the machine with a repairer who contacted Husqvarna France; they argued for three weeks that my guarantee was not valid in France. Eventually I wrote to Husqvarna Italy where the machine is made; they instructed Husqvarna France to repair it under guarantee. Then followed a "pantomime" where a repairer replaced the broken ignition rotor after which the same part broke immediately. The machine was then replaced and upon arrival I tried to start it and had the same problems. The ignition rotor was again broken. I demanded and obtained a refund. You buy this machine at your peril, I believe it has a serious fault. The machine was a nightmare and dealing with this company was also dreadful.

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