Churchill Car Insurance Review

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Churchill Car Insurance
1.8 stars
Average rating for this product is: 1.8 out of 5

From 8 ratings and 91 reviews

Thumb down 31% of users recommend this product

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portsguy's Review of Churchill Car Insurance

29th Jul 2008

Overall Rating

2 stars
  • Value for money
    2.5 stars
  • Reason for going with this company
    Not supplied
  • Driver Type
    Male Driver
  • Customer Service
    1.5 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Admiral
Good Points

Mainly easy to deal with especially of course if the fault is the other persons! - if you go with their approved garage (a suzuki dealership in my case).


Bad Points

If you want to go with your garage they will insist on an engineer coming to inspect the vehicle before allowing the repair to go ahead. In my case I had to phone Birmingham to arrange the visit myself, they told me they were no longer dealing with my postcode and told me to ring Croydon, who told me to ring Birmingham. At least I managed to convince them I already had. I arranged a date for one week from today. So I have to wait for one week with no further progress and then who knows how long before they give the go ahead for the repair. Longer than I have had the car!


General Comments

I have been with Churchill car insurance for about 10 years - always looking for other quotes each year. They are not the cheapest but only by a few pounds. I had two claims about 10 years ago in my first year with them. One for vandalism and another for a hit and run on my parked car. That time they were excellent. This time my parked car was hit by someone reversing out of a parking place. They have admitted fault and their company AXA is paying for the claim, but they are punishing me for wanting to take it to my garage, after all I only had the car a week before it got clobbered!

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