PC World Review

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PC World
1 stars
Average rating for this product is: 1 out of 5

From 6 ratings and 64 reviews

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Ollsbols's Review of PC World

29th Jul 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    Nothing, £0
  • Layout of shop
    3.5 stars
Good Points

They are close to my office.


Bad Points


Salesmen that seem unwilling to sell.
None of the items I wanted were in stock.


General Comments

I would write a review on the PC I bought from PC World or the TFT I went to buy the other day from my local PC World but as yet, try as I might, I have been into PC World, with money, to purchase items and left with nothing.

A couple of years ago, against my better judgement I went into PC World in Guildford to purchase a PC. They had special offers on and I identified the machine I was after. I went to a member of staff who was putting price labels on some boxes to ask for his help. He would not even stop what he was doing to look at me and only grunted in response to my questions. So I went off to find another 'sales 'person. This chap was better as he spoke to me. However it was only to tell me they did not have the particular PC in stock that I wanted. So I asked for the next one up. None of those either and it was the same with the next one. So, I left, cross and empty handed but with my wallet intact.

A few days ago I went into the store to purchase a new TFT. I knew what I wanted and their price was as good as anywhere else on the web. But alas. None in stock. The business manager did offer to sell me the display model. At the regular price, with no box, instructions, drivers etc etc. So I left the shop. Empty handed once again.

On 2 occasions PC World have failed to sell me items when I was ready to buy. Not browse but part with my hard earned cash. They seem to have items on display but none in stock and appear unable to offer reasonable suggestions. i.e. we dont have model ABC but model DEF is similar and at a similar price. Terrible.
Oh, I was given one piece of advice. Well a question really. Would I mind going on their website to order it? Well apart from being the same price as in store + P&P, if I am going on the web I will not be using PC World. So 'No' was my answer.

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Members' Comments onOllsbols's Review

  • Timalay Rank: Staff Sergeant on 7th Aug 2008

    I don't blame you for not buying that monitor. Why shouldn't you get all that stuff with it if you're paying full price?

  • Jo C Rank: Lance Corporal on 17th Jan 2009

    I had exactly the same problem with PCWorld! I even ordered a Television on their website to collect in my local store, only when I got to the the store they didnt have it in stock only on display or damaged! Even though the website said they had it in stock! Appauling I feel!