Creedy's Review of First Choice
28th Jul 2008
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
None
Bad Points
Every Last Detail
General Comments
6 20 yr old lads wanted a clubbing holiday in the sun, we told the saleswoman this and we were told this place she said was the main place in Zante. We agreed to book that holiday, when I got home and searched the internet I found out that it wasn't the main place of the island, so went in to complain. She told us it would be an extra £45 to change it, so went home to ring around the 6 lads and see what we wanted to do. We agreed to do it so went in the next day to be told it was £75. This we declined £45 was pushing it seen as though it wasn't our fault and £75 was just a joke. It got to 2 weeks before our holiday and went to collect the tickets, when we got to the shop and the were confirming our tickets, they were EVEN WORSE. We had been put on the complete opposite side of the island away from anywhere we had even discussed when we went to book, Nowhere near the nightlife we wanted. So we complained (Again) the saleswoman we dealt with said that we had agreed this even though we never and fed us a load of rubbish. Then the manager was called in. All the manager did was stick up for her and gave us a number for customer services. We rang the number and to no surprise couldn't get through. First Choice are a disgrace and wont be getting our money ever again.
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