Air New Zealand Review

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Air New Zealand go to www.airnewzealand.co.uk
2.8 stars
Average rating for this product is: 2.8 out of 5

From 1 rating and 46 reviews

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ssmith38's Review of Air New Zealand

28th Jul 2008

Overall Rating

2.5 stars
  • Value for money
    3 stars
  • Flight From - To
    LHR / CHC
  • Flight on time?
    4 stars
  • Comfort on flight
    3.5 stars
  • Flight Date
    07/08
  • Ticket class
    Economy
  • Customer service
    3.5 stars
  • Quality of food
    3.5 stars
Good Points

Service. Good if you want to fly to / from Auckland.


Bad Points

Bad if you want to fly anywhere else in NZ from overseas, particularly Europe


General Comments

Though I have been impressed with the service provided by Air NZ, the services does leave room for improvement. As the national airline for New Zealand it does not serve 'New Zealand' particularly well at all. One could be forgiven for thinking that there are no other centres with international airports in New Zealand other than Auckland where nearly all of its long haul flights arrive and depart. Fortunately other airlines have realised this and provide a more direct route to Europe for those not wishing to go via Auckland, and it is these airlines with whom I will be travelling with in the future. Perhaps it should be renamed 'Air Auckland ' as 'Air New Zealand 'is somewhat misleading.

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