Wrapit, www.wrapit.co.uk Review

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Wrapit, www.wrapit.co.uk
2.5 stars
Average rating for this product is: 2.5 out of 5

From 5 ratings and 135 reviews

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Guest's Review of Wrapit, www.wrapit.co.uk

27th Jul 2008

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

Lovely showroom and helpful staff - while my friends and relatives were ordering gifts.


Bad Points

After my list had been closed it became an absolute nightmare. Did not deliver my gifts within the time frames that they stated.


General Comments

I really wish I had properly researched Wrapit before using them for my wedding list. It sounds like my experience with wrapit has been similar to the majority of people posting here.

When we went into the lovely showroom in Birmingham we were impressed, the consultant was very helpful and we signed up straight away. Guests who wanted to buy gifts from our list found the website easy to use and it all seemed really positive.

As soon as we closed the list everything changed. We had been advised that there was a wait for items of 8 weeks, which we understood as this had first been stated when we signed up with wrapit. However our wedding was August 2007 and we are still waiting for some of these gifts 11 months later. Trying to get delivery of any gifts has been a nightmare; as wrapit seemingly take so long to even order items from suppliers, there have been gifts discontinued then a flood in a warehouse and when items did turn up some were damaged (we knew better than to expect delivery of replacements given the difficulties we'd had just to receive the original gifts). As a goodwill gestire we received a £40. voucher for use on the wrapit privilege list which contained precisely nothing which we wanted.
I feel extremely bad for people who have not yet received any/much of their list. The only thing I am grateful for is that none of my friends set up a wedding list during the time that ours was open with wrapit otherwise without doubt I would have recommended that they use this awful company.

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