Lloyds TSB Student Account Review

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★★☆☆☆
1.6 / 5
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  • Customer Service

  • Ease of Use

  • Overdraft Facility

rajrana's review of Lloyds TSB Student Account

★☆☆☆☆

“Their brochure says that within 28 days of opening a

Written on: 26/07/2008 by rajrana (1 review written)

Good Points
Good customer service on opening the account.

Bad Points
No help thereafter.

General Comments
Their brochure says that within 28 days of opening a student account your account will be credited with £25. In addition to that you will get another £50 by 31 July 2008 if you don't go overdrawn and pay in money at least 3 times by 30 June 2008. 2 months down the line, I approached the bank manager of my local branch to ask about the initial £25 as my account had not been credited with same. I was told that the £25 was part of the additional £50 and that because I had gone overdrawn and not put in money 3 times since, I was not eligible for the £25. I called their telephone helpline and they claimed that I should get the £25 as that had nothing to do with the additional £50 as that was a different scenario. I will be closing my account with Lloyds!

  • Ease of Use

  • Customer Service

  • Overdraft Facility

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