Wrapit, www.wrapit.co.uk Review

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Wrapit, www.wrapit.co.uk
2.5 stars
Average rating for this product is: 2.5 out of 5

From 5 ratings and 135 reviews

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pwoodrow's Review of Wrapit, www.wrapit.co.uk

Overall Rating

0 stars
  • Value for money
    0 stars

We closed our list over eight months ago and are still awaiting delivery of several items. During that time we have been asked to choose several alternative gifts on account of our first choices going out of stock. On two occasions we have been sent incorrect items and in our most recent delivery, 50% of the gifts were damaged. Such was my frustration with the high number of errors, that I sought legal advice from Consumer Direct (the consumer hotline service of the Office of Fair Trading). I was advised that since we had not spent any money with Wrapit ourselves, we had no legal claim over them. However, I was also advised that since Wrapit had not offered a full refund to those guests for whom they had not fulfilled gifts, they were potentially in breach of the Sale of Goods Act and the Distant Selling regulations. To say that they have taken all of the joy out of these presents would be an understatement. At the time of writing, we continue to experience difficulties in receiving the remainder of our gifts.

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