- Review Centre
- Travel
- Travel Services
- Tour Operators
- Thomson Holidays
- Guest.'s review
Have a picture of Thomson Holidays?, please send it to us.
Picture courtesy of Joe.
| Customer Service | 3.2/10   |
|---|---|
| Value for Money | 4.5/10 |
| Reviewer Rating | 3.7/10 |
| Overall Rating | 3.6/10 |
By Guest. on 25th Jul 2008
| Have you booked through this tour operator before? | Yes |
|---|---|
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
The hotel arona gran los christianos tenerife
I could not believe the rudeness and unhelpful customer services at Gatwick. I booked holiday on line which cost me £1400 and I was certain I had prebooked inflight meals as we always do. After driving through the night to get to Gatwick, being told they couldn't find any booking details, then they did. Said I hadn't prebooked meals, they were unhelpful, rude, and even at the check in they were the same. Having arrived at our hotel we waited for Thomson rep to call but she never arrived once. I have always booked with Thomson but now I think it may be time to change. I haven't even had a reply to letter I wrote in June.
Important, please be aware that:
Guest.'s review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
