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- specylecky's review
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Picture courtesy of Martin Dixon.
| Reception | 4/10   |
|---|---|
| Customer Service | 2/10 |
| Reliability | 3.1/10 |
| Extra Features | 3/10 |
| Value for Money | 2.6/10 |
| Overall rating | 1.6/10 |
By specylecky on 23rd Jul 2008
| Reception | 2/10 |
|---|---|
| Customer Service | 1/10 |
| Reliability | 1/10 |
| Extra Features | 1/10 |
| Value for money | 0/10 |
| Overall value | 2/10 |
 specylecky's recommendation | |
Phone.
Broadband.
Cost.
Customer satisfaction.
Customer service.
I would stay away from Talk Talk if I was you.
Once I got into a 18 month contract and they took my money, little was don to resolve problems which seem to me to be company generated.
I had problems getting my Broadband set up due to a problem with my MAC code, this took 2 months to resolve after many phone calls. I'm still trying to resolve the fact that I can't register for an on-line account which has dragged on for 6 months. I am also being billed for my "Free Broadband" because my local exchange has not had the necessary work carried out, should off been done in April. So instead of saving money, I now pay £17 more!
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