Martin's Camera Shop Review

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3.3 stars
Average rating for this product is: 3.3 out of 5

From 1 rating and 21 reviews

Thumb up 62% of users recommend this product

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czar60's Review of Martin's Camera Shop

23rd Jul 2008

Overall Rating

1.5 stars
  • Value for money
    4 stars
  • Quality of service
    1.5 stars
  • Goods purchased & cost
    SLR lens
  • Layout of shop
    4 stars
Bad Points

Phone line that seems rarely manned.....no stock level check on the internet before they have taken the payment....lack of fast contact when something is found to be out of stock...very poor indeed.


General Comments

I, too have never managed to get through on Martin's Camera Shop's hotline. I ordered a Nikon lens hoping for a fast delivery. One huge problem is not being able to check stock levels at the time of ordering although the company do say that they will contact the buyer if there is a problem. After a few days I contacted them by email (no one answered the phone when I called) to get a delivery estimate and only then received an email to tell me that the lens was out of stock!

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Members' Comments onczar60's Review

  • Micktech Rank: Lance Corporal on 20th Sep 2009

    I found this review very helpful because...it seems that I'm not the only person being failed in the customer services area (or lack of!)of this retailer