Ebensee Rosenhof Guesthouse Review

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3.6 stars
Average rating for this product is: 3.6 out of 5

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frescuraf's Review of Ebensee Rosenhof Guesthouse Austria

23rd Jul 2008

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Board Basis
    Not supplied
  • Accommodation
    3.5 stars
  • Food
    2.5 stars
  • Location
    0 stars
  • Date of stay
    July 2008
  • Tour Operator
    none
  • Customer Service
    3.5 stars
  • Resort
    0 stars
Good Points

Nice, well kept guesthouse.


Bad Points

Ebensee is not very nice, not a holiday destination.


General Comments

1. In my opinion Rosenhof is completely misrepresented on the website. While Rosenhof is within striking distance of many nice places, all pictured on the website, Ebensee itself is not a very nice place. It is a town of tenement buildings, almshouses, ugly industrial sites, and dirty unpleasant restaurants. It is a really unpleasant place to base one's self. Further, if you think that you will see the town as pictured on the website from Rosenhof, you will be sadly disappointed. Rosenhof has no view at all. It sits on the valley bed away from the lake and a stone's throw from the town's tenements. From the website, I was led to believe that I was headed to a ski resort, with everything that is implied by that description.
2. The owners of Rosenhof demand payment in full 2 weeks ahead of your arrival. This was the only place in my itinerary that did so. The reason soon became obvious to me: when I did not want to stay for the full period of my booking, I was told there would be no refund. Then a refund of two days (out of six) was offered. I accepted and said that I would stay another night and then go. I was told that, were I to do that, I would only be given a refund for only one day. I cleared out immediately, of course. So it turned out that I paid the price of 4 nights for a one night stay - the room thus cost me 256 Euros for the night!!!

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