rapiddecline's Review of Excel Airways
21st Jul 2008
Overall Rating
- Value for money
- Flight From - ToMancherster
- Flight on time?
- Comfort on flight
- Flight Date9 July 08
- Ticket classEconomy
- Customer service
- Quality of food
None.
Bad Points
Poor management in my opinion.
General Comments
Don't use XL Airways. They are unbelievable. Our flight was due to leave Manchester on the 9 July 08 at 1855 but after a 28 hour delay with promises of food and drink which never materialised we left from Newcastle so we had a 5.5 day holiday instead of 7. They also said claim from our own insurance! I don't think so.
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