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- snubbed's review
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Picture courtesy of rob.
| Flight on time? | 4.8/10   |
|---|---|
| Customer service | 4.7/10 |
| Comfort on flight | 4.5/10 |
| Quality of food | 3.9/10 |
| Value for Money | 4.5/10 |
| Reviewer Rating | 4.3/10 |
| Overall Rating | 4.3/10 |
By snubbed on 21st Jul 2008
| Flight Date | 20/07/08 |
|---|---|
| Flight From - To | Kefallonia to Gatwick |
| Ticket class | Economy |
| Flight on time? | 3/10 |
| Customer service | 0/10 |
| Comfort on flight | 3/10 |
| Quality of food | 3/10 |
| Value for money | 3/10 |
| Overall value | 1/10 |
 snubbed's recommendation | |
Nice cabin staff on outward flight.
We found the return flight to have rude, unhelpful, and intimidating staff.
We returned from Kefalonia last night with XL Airways. We were 4 adults and 1 child travelling. They checked the child in sitting by himself. When I complained I was told they had no policy of sitting children with accompanying adults, across the aisle was adequate. I found their attitude was appauling, their customer service none existant, their staff rude. I'd think twice about travelling with this airline if you have children!
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