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| Value for Money | 2/10  |
|---|---|
| Overall rating | 1.6/10 |
By Guest. on 21st Jul 2008
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
 Guest.'s recommendation | |
None.
Charged me, a sole trader, £174 a month for electricity, a small office with back kitchen. Meter reading not done every 3 months. After 10 months when asked how much electricity we had used were unwilling to give us the information.
We're a new business, told we would be reviewed in 6 months, that never happened. Now say that was the wrong information we were given. Would not accept our meter readings because we had 2 meters. When meter reader called, only single phase meter therefore only one reading required? We stopped our payments and within a few days were told we would have electricity cut off. They have been collecting our money for 9 months (over £1500) and say don't need to tell us how much electricity we have used! I have reported this to Energywatch.
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