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- Guest.'s review
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Picture courtesy of Superchick92.
| Flight on time? | 6.1/10   |
|---|---|
| Customer service | 5.3/10 |
| Comfort on flight | 4.6/10 |
| Quality of food | 4.6/10 |
| Value for Money | 5.2/10 |
| Reviewer Rating | 5.1/10 |
| Overall Rating | 5/10 |
By Guest. on 21st Jul 2008
| Flight Date | 07 08 |
|---|---|
| Flight From - To | LGW-Las Palmas |
| Ticket class | Economy |
| Flight on time? | 4/10 |
| Customer service | 2/10 |
| Comfort on flight | 4/10 |
| Quality of food | 5/10 |
| Value for money | 4/10 |
| Overall value | 4/10 |
 Guest.'s recommendation | |
Leather seats, modern fleet
Little back up when things go wrong. You are not on your own but for us, it was a mess. No reps, no help during delay, no compensation when they lost our first 20 hours of hol.
I would not recommend them despite the good check-in staff. Hours of waiting even when things are running ok. No reps for us to see, no offers of help at the crucial time of extreme difficulty, cramped seating, some sloppy crew service - both ways. I've never before seen a senior steward bidding us good bye, hands in pockets, lolling up against the galley wall. Some of my worst experiences in air travel.
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