slot furniture www.slotfurniture.com review

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Value for Money	0.9/10
Overall rating	0.2/10

0% Recommended0 out of 13 Reviews

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Review of Slot Furniture www.slotfurniture.com

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By internetvic on 18th Jul 2008

internetvic's Ratings

Value for money	0/10
Overall value	0/10
internetvic's recommendation

Good Points

The website.

Bad Points

Not contactable to date. No furniture delivered.

General Comments

I ordered and paid for a corner sofa for my conservatory in May 08. Delivery was scheduled for July 15. Furniture was not delivered and have been unable to contact anyone by phone and no reply to emails so far. I have already contacted my credit card company to make a claim against the credit card company on the basis of section 75 of credit card act. I'm not holding out any hopes of seeing my furniture, just hoping I can get my money back.

7 Comments on Review by internetvic for Slot Furniture www.slotfurniture.com

1. internetvic on 30th Jul 2008

   Good news! No the furniture was not delivered, however, I was refunded all my money. Anyone know of a company who makes similar furniture. It was ideal for my conservatory?

2. des1 on 31st Jul 2008

   hi internetvic, I am in a very similar situation to which you described. Paid my money, got no furniture and Slot won't respond to any means of communication. Sound familiar? Just wondering if you could let me know how you gained a refund, did Slot cough up? or did the credit card company pay up?
   Many thanks in advance
   

3. internetvic on 1st Aug 2008

   I wrote to my credit card company stating that I would like to make a claim under Section 75 of the Consumer Credit Act. Briefly outlined the details. The credit card company (CapitalOne) then sent a form for me to fill in. They said they would investigate, and within 7 days my money was refunded to my card. I was pleasantly surprised. I'd suggest you do the same asap. All the best

4. sarutherf on 4th Aug 2008

   Well what a surprise exactly the same thing has happened to us. We ordered a U shaped sofa from Slot on 3/5/08 and we have heard nothing and can not get an answer from their phone line or any email response. I looked their company situation up with Companies House and there is obviously something going on. Luckily we paid by Credit card and will hopefully get our money back too.
   
   Just FYI there is a company, www.Nabru.co.uk, who seem to do similar sofas and so far I can find no bad press about them so might be worth giving them a try.
   

5. internetvic on 5th Aug 2008

   I have now ordered a sofa from Nabru and expect delivery on 8th August 2008 . Touch wood, this company will be better than the now defunct Slot Furniture. At least Nabru called me to clarify certain aspects of my order, so at least I know that they have someone in customer services! Moral of this Slot Furniture saga- ALWAYS use a credit card for purchases over £100 so at least you are afforded some protection when a company goes belly up.

6. edh on 21st Sep 2008

   You know Nabru seems just a new name for slot. The shapes, fabrics and even the names look almost the same. The Slot design was very ingenious and I am pretty sure it was trademarked. I bought off them 3 years ago and the service wasn't great (they forgot a couple of the pieces and I had to chase them 3 or 4 times) but the guy who had designed it was ever such a nice guy, you just had the feeling he wasn't fully in to having a 'business' mind set about the whole thing.
   
   Anyway, hope the guys who paid get their money back, Nabru looks like it will do just the job, thanks for that link.

7. sarutherf on 22nd Sep 2008

   FYI we have now successfully had our money refunded by mastercard for our never delivered sofa ordered from slot and can also sing the praises of Nabru. Following the realisation that our Slot order would never materialise, we ordered from Nabru who delivered a large U shaped sofa within 10 days and it is great. Also cheaper than Slot!

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