ideal world review

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Average Ratings

Reviewer Rating	1.4/10
Overall Rating	1.7/10

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13% Recommended16 out of 122 Reviews

14% Recommended8 out of 58 Reviews

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By ron briggs on 18th Jul 2008

ron briggs's Ratings

Channel Type	Shopping
Best Program	Not supplied
Overall value	1/10
ron briggs's recommendation

Good Points

Looks good on Tv, Ok if all goes smooth.

Bad Points

Customer service was poor. They haven't responded to emails or letters yet.

General Comments

I ordered an item on 22nd May. Money was taken from my account same day. Waited 28 days, item hadn't arrived so I sent an email asking for re-embursement. I was told it was dispatched on 29th June and would arrive 29th June, but it still hasn't arrived. Sent a letter to customer services asking for my money back, no response. Sent another letter saying if I did not get a reply, I was going to refer them to Trading Standards Authority. Today 18th July received a message on my answerphone.
If this is customer service, I don't recommend dealing with this organisation

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