Have a picture of Ideal World?, please send it to us.
Picture courtesy of The Big Daddy.
| Reviewer Rating | 1.4/10 |
|---|---|
| Overall Rating | 1.7/10 |
By ron briggs on 18th Jul 2008
| Channel Type | Shopping |
|---|---|
| Best Program | Not supplied |
| Overall value | 1/10 |
| | |
Looks good on Tv, Ok if all goes smooth.
Customer service was poor. They haven't responded to emails or letters yet.
I ordered an item on 22nd May. Money was taken from my account same day. Waited 28 days, item hadn't arrived so I sent an email asking for re-embursement. I was told it was dispatched on 29th June and would arrive 29th June, but it still hasn't arrived. Sent a letter to customer services asking for my money back, no response. Sent another letter saying if I did not get a reply, I was going to refer them to Trading Standards Authority. Today 18th July received a message on my answerphone.
If this is customer service, I don't recommend dealing with this organisation
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