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| Customer Service | 8/10 |
|---|---|
| Accommodation | 9.7/10 |
| Resort | 6.8/10 |
| Food | 7.8/10 |
| Location | 7.7/10 |
| Value for Money | 8.7/10 |
| Overall rating | 8/10 |
By SANMAR on 18th Jul 2008
| Date of stay | July 2008 |
|---|---|
| Board Basis | All inclusive |
| Tour Operator | FREEDOM DIRECT |
| Accommodation | 9/10 |
| Customer Service | 0/10 |
| Food | 4/10 |
| Resort | 9/10 |
| Location | 9/10 |
| Value for money | 3/10 |
| Overall value | 4/10 |
| | |
The Hotel and location are fab!! Overlooking the sea and a lovely beach. The Hotel is very Grand and impressive. Park for kids great, pool great, slides great.
Food is so repetitive.
The Hotel and Location are great. The little beach just down from the Hotel is lovely and so is the Marina Beach Bar, which serves lovely food and drink (which you pay for). If the staff were even slightly pleasant, the food would be the only problem. I have gone All Inclusive for 10 years now and think this will be the last unless recommended by a friend. I do not go on holiday looking for British food at all but the food in this Hotel is all Turkish and does not even repeat weekly but daily, the same slop turned up again and again. Mushy veg and barely any fruit unless you like water melon every day, morning, noon and night. Some staff are rude, ignorant, unhelpful and I honestly cannot say a single nice thing about some of the staff in this Hotel. The sun bed fiasco means you have to be up by 7am at the latest to get a bed and then you have to stay on it until 8am, otherwise they will take your towels off but only selected beds! This caused fights at the pool most days. The Hotel shop is really expensive and food (ie crisps and sweets) are not allowed to be brought in from outside, your bag will be searched if it looks like you may be smuggling!
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