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- ellenstewart's review
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Picture courtesy of Sher Marshall.
| Flight on time? | 4.9/10   |
|---|---|
| Customer service | 4.7/10 |
| Comfort on flight | 5.2/10 |
| Quality of food | 4.7/10 |
| Value for Money | 5.2/10 |
| Reviewer Rating | 4.6/10 |
| Overall Rating | 4.6/10 |
By ellenstewart on 18th Jul 2008
| Flight Date | June 2008 |
|---|---|
| Flight From - To | Canada - Calgary/from Vancouver to Glasgow |
| Ticket class | Premium Economy |
| Flight on time? | 10/10 |
| Customer service | 8/10 |
| Comfort on flight | 9/10 |
| Quality of food | 7/10 |
| Value for money | 10/10 |
| Overall value | 9/10 |
 ellenstewart's recommendation | |
Speedy, very efficient check-in at both Glasgow (12th June 08) and Vancouver (2nd July 08)
Seats comfortable, plenty leg room (Premium Economy).
Blanket pack
Choice of meal
Quality of meal not so good as with a rival company three years previously, and served on normal plastic trays, instead of china plates (rival company).
Would have welcomed an eye mask and ear plugs for night flight home.
Zoom Airlines gave a very pleasant experience in all. We had read other reviews with some trepidation, and were very pleasantly surprised. The best check-ins we have ever had in any flight! Disembarkation efficient as was luggage handling.
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