talk talk review

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Picture courtesy of Martin Dixon.

Average Ratings

Reception	3.8/10
Customer Service	1.7/10
Reliability	2.9/10
Extra Features	2.6/10
Value for Money	2.6/10
Overall rating	1.5/10

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17% Recommended19 out of 115 Reviews

15% Recommended2 out of 13 Reviews

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By ari12 on 18th Jul 2008

ari12's Ratings

Reception	2/10
Customer Service	1/10
Reliability	3/10
Extra Features	1/10
Value for money	2/10
Overall value	2/10
ari12's recommendation

Good Points

None.

Bad Points

The free internet and poor customer service.

General Comments

The only thing you need to know about talktalk is that the internet is free, sounds good but what that actually means is that they are under no contract to you to fulfill the order in a specified time frame - the service you do get you can't complain about (you don't have a contract). Then they charged me for paper bills that I didn't ask for!

When I raised these questions with their customer services I was told there's nothing I can do, he was right because I can't afford down-time on my broadband!

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