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- Guest.'s review
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| Flight on time? | 6/10   |
|---|---|
| Customer service | 3.9/10 |
| Comfort on flight | 4/10 |
| Quality of food | 3.3/10 |
| Value for Money | 4.1/10 |
| Reviewer Rating | 3.8/10 |
| Overall Rating | 3.7/10 |
By Guest. on 18th Jul 2008
| Flight Date | May 2008 |
|---|---|
| Flight From - To | Seattle-Japan |
| Ticket class | Economy |
| Flight on time? | 1/10 |
| Customer service | 0/10 |
| Comfort on flight | 2/10 |
| Quality of food | 2/10 |
| Value for money | 3/10 |
| Overall value | 2/10 |
 Guest.'s recommendation | |
Bad customer service. Booked my flight and charged $224.00 extra. On my flt. from Seattle to Narita they charged me again for $125.00 for oversized luggage. But was not charge on my connecting with United Airlines and Continental. If I have a choice I would not buy my ticket with Northwest, poor customer service..
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